COUNCILS
(local governments)
WE'RE FOR LONG-TERM FINANCIALLY SUSTAINABLE COUNCILSTM
Why Councils?
Councils are at the heart of every community. The deliver a range of services to support healthy, thriving and sustainable lifestyles for their residents, businesses, industries and visitors.
Councils are arguably the most complex organisations in Australia with the larger regions managing over distinctly different 30 lines of business for growing populations, with thousands of staff members and contracted suppliers.
We love Councils and the important work they do, and are here to help Councils perform at their best, now and into the future.
How we help you
We bring our expertise from specilising local government and councils. We understand the pressures on and the needs of Councils. We get the challenges of navigating the unique service needs of the region whilst keeping rates affordable and meeting community expectations.
We have specialist expertise in service catalogue and service performance; and connecting services with budgets, OPEX and CAPEX projects, strategic asset management, climate change, people and technology capabilities.
We can help:
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provide line of sight between service offerings and service performance so that the elected representatives and the community have confidence that Council is delivering appropriately, efficiently and effectively.
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provide opportunities for community engagement in prioritisation of Council spend on non-mandated services, to help right-size Council budgets and manage rate increases
Key priorities for Councils
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Maintaining community trust and service delivery: Making strategic decisions that secure the organisation's future. Creating trust in service delivery through prudent and timely investment in asset and technology, delivering contemporary services that meet community needs, and adapting the organisation to meet changing community expectations.
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Ensuring organisational stability and resilience: Building organisational resilience to meet the demands of a growth in population, climate change, ageing and new infrastructure, and the uncertainties concerning digital and AI and the workforce. For Councils this includes long-term asset strategy, balancing growth with affordability, and consistent service delivery.
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Cultivating a cohesive culture: Embedding a strong culture of cohesion and cross-functional integration to drive sustained performance. This is achieved by energising the organisation's culture and motivation levels of its people, and ensuring continued alignment between the organisation's long-term vision, strategy, investment, service delivery and KPIs.
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Preventing silos: Setting expectations and instilling process and cultural practices that prevent or breakdown functional silos that create friction and hamstring the organisation. Communicating the imperative for functional integration and cross-organisational working including integrating strategy with planning, developing an enterprise performance framework, and ensuring that budgeting processes prioritise based on enterprise rather than functional priorities.
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Building a strong legacy: Cultivating an organisation that is more robust, innovative, and successful than when they started. This involves developing future leaders, establishing strong governance, and fostering a culture of excellence.
Strategy & Performance Australia services for Councils:
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Enterprise Strategy & Performance Baseline and Periodic Performance Assessments
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Headwinds and Tailwinds
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Cultural refresh: purpose, vision, mission, goals
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Strategy development and enterprise consultation
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12 month mission and priorities
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Roadmap for strategy integration and enterprise performance framework
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Council Service Performance - review and or coaching for metric development
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Service level and service performance benchmarking with other Councils
Let's have a chat about your needs and ambitions
1 hr
Alternatively you can reach out to us on LinkedIn for a chat or to ask any questions
